Shipping policy

What is the estimated delivery date of my order?

We work with all leading logistics partners in India to ensure smooth and timely delivery of your jewellery. It might take us upto 48 hrs to dispatch your order, once the order is confirmed. Once your order has been dispatched from our warehouse, deliveries are completed within 4-6 business days. We will keep sending you details of your order on your registered phone number and email .

My product is not delivered yet. The number given by courier partner is not reachable. How to contact them?

We sincerely apologise in case your order is delayed. Please reach out to us with your registered phone/email & order number and we will escalate the matter to the shipping partner on your behalf.

 My order is unshipped, I would like to cancel my order.

Sorry to hear that you would like to cancel your order. You can login to your account and cancel the order yourself. Just for feedback, please do let us know what caused you to cancel your order, this will help us improve in future.

 The order has been shipped, but I would like to cancel my order.

Sorry to hear that you would like to cancel your order. Please note that your order has already been shipped, so we request you to please refuse the delivery of the product and the item will be sent back to us. If this is a prepaid order, we will initiate the refund once you have refused the delivery. Just for feedback, please do let us know what caused you to cancel your order, this will help us improve in future.

Can you do something for a speedy delivery?

• Most of our orders are air-shipped - but still if you have a need for expedited shipping, Need urgently to gift then 1 day delivery available (Paid) then only Prepaid order can be deliver in 1 day.
• call us at 9911636923 and let us know your pin code to check 1 day delivery possible or not.

• Can you call me on my number while delivering?
• We work with all leading delivery partners and most of them will give you a call before delivering the order. However, this is not something that we can vouch for, since there are third party delivery agents involved.

• Can I pay online payment when the parcel arrive?
• Most of our shipping partners offer to collect COD payment via GPay/PhonePe - so you can request the delivery person to receive the payment via UPI.